The Squareabout
Haslett Ave East,
Crawley, RH10 1UA
England, UK


Frequently Asked Questions

What protocols do you have in place to manage safety of guests during COVID-19?


Your health, safety and well-being are our top priority, and we have implemented several measures to ensure you are safe when staying with us. We have sanitiser stations located in key areas throughout the hotel and have a reinforced cleaning program in public area. We have strengthened our room cleaning protocols including extra disinfection of all high touch areas in rooms and bathrooms. Rooms, once cleaned, will be sealed with a cleaned and sealed for your protection sticker. All our team have received comprehensive safety and hygiene training. Our reception areas have protective screens and our colleagues where possible wear PPE were necessary in line with government guidance. We have social distancing in place in all common areas and have implemented one-way systems or a give way system to ensure social distancing, this is communicated via signage throughout the hotel. We operate a contactless / card payment reception whereby all information will be sent via email or through WhatsApp where possible. We have introduced a WhatsApp service so you can communicate with us during your stay, minimising direct contact. We continuously review our Food & Beverage service in line with official recommendations.



Is there on-site parking?


We do provide parking, this is charged at £7 per car, per night (some rates may have parking included)



Are you children-friendly (inc.travel cots)?


We are, however, we advise you to inform reception in advance if you require a travel cot. We also have a small children’s reading and play area too.



What’s the closest train station?


Three Bridges, which is located a short 10-minute walk from the hotel.



Is breakfast complimentary?


An Express Start breakfast is included with every reservation.



What are your check in/out times?


Check in - 2pm, Check out - 12pm.



Can I drop my luggage off before check in?


Yes, you can, free of charge. However, we are unable to store this overnight.



Do you offer room service?


We don’t offer room service, however, you can order your food from the bar, and we will package it ‘to-go’ so you can enjoy it in the comfort of your room



What amenities and facilities do you offer?


All rooms come with en-suite bathroom facilities and amenities. If you have forgotten the essentials, such as toothbrush or razor, we can provide you with a complimentary one. We also offer tea and coffee making facilities, a hairdryer, iron and ironing boards are available upon request.

CONTACT US
Book Now
Contact Us
Holiday Inn Express Gatwick Crawley Reviews

Dean,

Wales

Absolutely fantastic hotel... Booked it as a package, a very economical package with Purple Parking via Holiday Extras on our way to California via Gatwick Airport. One of the cleanest, hassle free hotels I have ever stayed in and I completely, 100% will recommend them to anyone travelling via Gatwick and will certainly use this hotel again myself. Breakfast was awesome, just what we needed to set us up for our 10 hour flight.


Mclaren,

Cullompton

Very comfortable stay. Breakfast very good and staff very attentive. Easy to find and great value for money. Very welcoming and nice quiet hotel. Staff great could not fault anything. Nice and handy for Gatwick.


Angela,

Southampton

We stayed here before our flight to Crete and got a Hotel & Parking package. It was easy to find, the staff were very efficient & friendly and we had a ground floor room, which was lovely & clean. Overall a nice relaxing stay before our trip, we would definitely stay again.


Vicky,

Rigsby

This hotel was lovely and had a lovely vibe as lots of the holiday customers were excited . The hotel staff were very chatty and friendly. We arrived at the hotel too late for food but were told we could get sandwiches made up. However, we were shattered so we didn't bother taking up this generous offer. Our room was lovely and had complementary free WiFi so the kids were happy. We left our car at the hotel for a week which was secure and looked after. When we returned at 2am the following week, the staff were just as lovely and helpful. We were very happy with the service and we look forward to doing it all again next year.


Alan,

Wiltshire

Just stayed in the Holiday Inn Express at Crawley before flying out of Gatwick Airport. We booked our stay via APH car parks. We had a really good stay and the hotel had nice, clean and modern rooms with a good comfy bed. We had the added bonus of a breakfast included & check in was nice and simple with overnight parking. Well worth it to be nice and fresh for the airport.


John,

Buckie, Scotland

Stayed at Holiday Inn Express Crawley for 3 nights during an in-between London/Brighton break. The breakfast was good and had a variety of foods on offer. The hotel was very clean as were the bathroom/bedrooms!


Micha,

Amsterdam, Netherlands

The hotel, the breakfast, the rooms, staff are great! Hotel is located near the centre of Crawley and offers various services! We were here with a large group and the service were great! Breakfast was fine and offered several things!


Harvey,

Southampton

We stayed at Holiday Inn Express Crawley and paid for the Stay & Park package as we had an early flight the next day. I have stayed here on business before, however I forgot how good it was. Quick check in and everything was clean. We had dinner at the bar and the food was excellent, I could not fault a thing. Worth every penny!


Victoria,

Norwich

We originally booked for one night but decided to extend our stay for another night. The staff were extremely helpful and only charged us the same rate for the second night as the first. The Hotel reception and lounge (where breakfast is) is lovely and modern. The rooms are clean and well designed and we couldn't hear any noise from the airport or roads. Breakfast was good and it wasn't too busy. Overall a nice hotel that's good value for money.


David,

Cardiff, Wales

We picked this hotel again to park the car during our holiday and stay overnight when we got back as our flight did not arrive until early morning. 1st class service, excellent value and very helpful staff. Would highly recommend this hotel.

Close Reviews
READ REVIEWS